The deep dive phase is deeply rooted in data and analytics:
Survey launch – parents, staff and students.
Mystery Shop Launch – enquiry process, open day and events.
Market Research – understanding your competitors.
Catchment Analysis – your past, prospective and current families
Customer journey mapping – touchpoints from enquiry to enrolm
Show More The deep dive phase is deeply rooted in data and analytics:
Survey launch – parents, staff and students.
Mystery Shop Launch – enquiry process, open day and events.
Market Research – understanding your competitors.
Catchment Analysis – your past, prospective and current families
Customer journey mapping – touchpoints from enquiry to enrolment.
Data Analysis – delving into your in-year and multi-year pipeline
Digital Marketing Review.
Offline Marketing Review.
Show Less